Registration & other  FAQs

How much is registration, and what does it include?
There are many levels to Registrations:

Basic Registration- includes all Thursday through Sunday programming tracks, the Welcome Feast, the Leaving Feast, pick-up Quidditch, admission to the Vendor Room, Common Room, the auction, in-hotel film showings, meet-ups, Podcasts, and the Ball. Basic Registration pricing is as follows:
$180 – Current price
$200 – After March 31, 2010 and At-the-Door pricing (if available)

Single Day Registrations- includes either Friday or Saturday programming tracks, pick-up Quidditch, admission to the Vendor Room, Common Room, the auction, in-hotel film showings, meet-ups, Podcasts, and the Ball. Single Day pricing is as follows:
$45 - Single Day Registrations are available for Friday or Saturday. Day Registrations do not include any meals.

Two Day Registrations- includes both Friday and Saturday programming tracks, pick-up Quidditch, admission to the Vendor Room, Common Room, meet-ups, and Podcasts. Two Day pricing is as follows:
$90 - Two Day Registrations are available for Friday and Saturday. Day Registrations do not include any meals.

Kid’s Track Registrations-

What is the Merlin’s Circle Package?
In addition to our regular registration we are bringing back the Merlin's Circle Sponsorship for those looking for a little more. The Merlin's Circle Package for Infinitus includes:

I want to register my children with myself, what do I do?
More information will be available on the Kid’s Track registrations, so stay tuned! Until then set up hotels/dinners/etc for them.

Is the Ball included in regular registration?
Yes! There is no reason to purchase ball tickets separately if you are registering for the entire event. If you are purchasing a Single Day registration for Saturday or a Two Day registration, you must purchase an additional ticket for the ball.

Can I register at the Basic level and upgrade later?
Yes. You can modify or upgrade your registration through early June 1, 2010. If you change from a single-day registration to a Full Registration, you will be charged the difference between your paid balance and the new balance due on your selections. You can also add additional events until June 1, or at Infinitus itself, and, as long as you don't change your registration level (Single Day, Full, Merlin's Circle) you'll just be charged the cost of the event you're adding on.

Why does it cost a lot compared to Sci-Fi and Anime Cons?
We keep our costs as low as we can, but many cons don't offer the kinds of activities we do, including food. We're also a lot smaller than many cons. They can spread the cost of audio-visual equipment, guests, and overhead across much higher numbers of attendees.

I have a one-day registration. Can I add on a food event?
Yes, until any given event is sold out. If you have purchased a one-day registration for Friday and/or Saturday, you may purchase additional tickets to any food event occurring that same day, or to the Ball if you have a Saturday registration.

Can I purchase one-day registrations for more than one day?
Yes. If you wish, you can purchase one-day registrations for one or two days.  One-day registrations do not include any food events scheduled that day or any event requiring an additional charge.
 
Do Presenters get a special rate?
We're unable to give Presenters a discounted rate, but their rate will not increase beyond the $180 base level. If you need an accepted presentation before you can register, in order to qualify for institutional reimbursement, please notify the Programming team when you submit your response to the CFP.

Will there be a discount for volunteers?
Yes. Those who volunteer 150 or more hours before July 10, 2010, or who volunteer 40 or more hours between July 10 and July 19, 2010, or an equivalent combination thereof, will be able to register at a discount of $30.00 off the then-current registration rate. Please see your volunteer leader for more details.

Is there a registration discount for additional members of the same family?
Regrettably, no. All family members must register individually and at the rate applicable to all conference attendees.

I have a large group that wants to attend together. Can we get a group rate?
Infinitus has no special group rate since our prices are already set at the minimum rate necessary to cover expenses for this event.

What if I register and can't attend?
You may request a refund by sending an email to
registration@infinitus2010.org. REFUND POLICY: There is a 10% cancellation fee for all canceled registration through February 28, 2010. Between March 1 and April 30, 2010, there will be a 25% cancellation fee. Between May 1 and May 31, 2010, there will be a 50% cancellation fee. No refunds will be made after June 1, 2010. You may consider purchasing travel insurance.

Do we have to register for Keynote Luncheons ahead of time?
Yes. There are a limited number of seats available for these special events, so registering for them early will guarantee you a spot.

Is it safe to give you my credit card information?
Yes, payments made through our registration system are processed by a secure server.Once the registration team is given your payment information, we do not have access to this information again and cannot pull it up. This is for your protection.

What is your privacy policy with regard to registration?
We do not share personal information with any other organization. Read our Privacy Policy for details. If you wish to register while maintaining a virtual wall between your real name and your fannish name please contact the event chairs at info@infinitus2010.org.

I have dietary restrictions. Will you have anything I can eat?
We have the ability to provide you with a kosher, celiac-friendly or allergen-free meal at our buffets but you must tell us ahead of time. When you register, you can indicate your dietary restrictions. If you need to make changes, you can edit your preferences until June 1, 2010. We have to confirm all meals to the hotel at that point. If you've requested a special meal, you must tell your server when you sit down at the meal so they can bring you the right meal. At our buffet meals, at least two dishes will be vegetarian; if you've requested a special meal at one of our buffets, other than the vegetarian/vegan meals, please inform the hotel staff.

When will registration be open at Infinitus?
The Registration Desk will be open in the conference area of the Royal Pacific hotel during the following hours:
THURSDAY: 10 a.m. until 6 p.m.
FRIDAY: 8 a.m. until 5 p.m.
SATURDAY: 8 a.m. until noon; the Registrar will be on call in the afternoon, so visit Meet & Greet if you need to pick up a registration packet.
Anyone in line at the close of registration will be processed.

Registration will close promptly 15 minutes before any keynote or other major event so that our volunteers may find their seats. Please respect that they are attendees, too. Thank you.

REGISTER TODAY!!!