INFINITUS REGISTRATION FAQS
Registration is Closed!
A limited number of single- and two-day tickets will be available at our on-site Registration Desk [link to times] for $50 per day, and a limited number of Ball tickets will be available until noon on Saturday for $25.
Registrants with Friday and/or Saturday registrations may also pick up their registration packets during Registration Desk hours on Wednesday or Thursday (or Friday, or Saturday) and attend formal and informal programming on Thursday, other than the Welcome Feast and Writing Workshop.
When will registration be open at Infinitus?
The Registration Desk will be open in the conference area of the Royal Pacific hotel during the following hours:
WEDNESDAY: 8:30-10 a.m., 1–2:30 p.m., 5-7 p.m.
THURSDAY: 8 a.m. until 8 p.m.
FRIDAY: 8 a.m. until 6 p.m. (closed for lunch 11:45 a.m.-1:30 p.m.)
SATURDAY: 8 a.m. until noon; the Registrar will be on call in the afternoon, so visit Meet & Greet if you need to pick up a registration packet.
Anyone in line at the close of registration will be processed.
Registration will close promptly 15 minutes before any keynote or other major event so that our volunteers may find their seats. Please respect that they are attendees, too. Thank you.
How much is registration, and what does it include?
There are many levels to Registrations:
Basic Registration- $200 - includes all Thursday through Sunday programming tracks, the Welcome Feast, the Leaving Feast, pick-up Quidditch, admission to the Vendor Room, Common Room, the auction, in-hotel film showings, meet-ups, Podcasts, and the Ball.
Single Day Registrations- includes either Friday or Saturday programming tracks, pick-up Quidditch, admission to the Vendor Room, Common Room, the auction, in-hotel film showings, meet-ups, and Podcasts. Single Day pricing is as follows:
$45 - Single Day Registrations are available for Friday or Saturday. Day Registrations do not include any meals.
Two Day Registrations- includes both Friday and Saturday programming tracks, pick-up Quidditch, admission to the Vendor Room, Common Room, meet-ups, and Podcasts. Two Day pricing is as follows:
$90 - Two Day Registrations are available for Friday and Saturday. Day Registrations do not include any meals.
Merlin's Circle - $400 - includes everything that comes in a full registration, plus both Keynote Luncheons, a continental breakfast on Friday and Saturday morning, a special reception on Thursday afternoon and preferred seating at the large formal programming sessions as well as at the Harvey Putter premiere, A Very Potter Sequel, The Final Battle and all castmember Q&A sessions. You can upgrade from any other registration type to Merlin's Circle within the registration system through June 23; no upgrades or Merlin's Circle registrations will be available at the door.
Click here to see a general outline of the various registration options
Kid’s Track Registrations-
What is the Kids’ Track?
The Kids’ Track is a supervised program for kids ages 5 to 13. It is not a day-care situation, and at least one parent or legal guardian of any child in the Kids’ Track program must remain at the Royal Pacific Resort Hotel while said child is in the Kids’ Track program. Kids’ Track volunteers are subject to a background check; they are not able to change diapers or assist children in the restroom, and accordingly all children attending the Kids’ Track must be fully capable of using the lavatories on their own.
What times do the Kids’ tracks run?
Friday (July 16): 9:00 a.m.-12:00 p.m. and 1:30 p.m.-5:00 p.m.
Saturday (July 17): 10:00 a.m.-12:00 p.m. and 1:30-5:00 p.m.
Please note that kids must be picked up at precisely noon and 5:00 PM; late pickups will be assessed a fee per minute late. Also, each child must have his or her parent or guardian sign the Kids’ Track Agreement here- http://www.infinitus2010.org/docs/Kids%27_Track_Parent_Agreement.pdf
What types of events are included in the Kids’ track programming?
The Kids’ Track will include crafts, a child-friendly version of Muggle-ized Quidditch, games inspired by the wizarding world, presentations and role-playing with actors and actresses.
How much is the program?
Parents can choose to enroll their child in the program on Friday and
Saturday only ($50 total, no meals included) or opt for the package
that includes both days and the Welcome and Leaving Feasts ($125).
Single-day and on-site registration for the Kids’ Track will not be
permitted; registration will close when 50 children are registered, or
no later than June 23.
What is the Merlin’s Circle Package?
In addition to our regular registration we are bringing back the Merlin's Circle Sponsorship for those looking for a little more. Cost is $400. The Merlin's Circle Package for Infinitus includes:
Full Registration (complete with Welcome and Leaving Feasts)
Friday and Saturday breakfasts
One ticket to each Keynote Lunch
A special "Circle" Reception with Featured Guests
A commemorative badge ribbon plus an exclusive keepsake
Is there an age limit?
Anyone between the ages of 14 and 17 as of July 15, 2010, is welcome to attend with a parent or legal guardian, or a chaperone who is over the age of 21 provided that a parental permission slip appointing the chaperone has been signed and notarized; the parent, guardian or chaperone must have the same type of registration as the minor, or a higher level of registration.
Like past HPEF conferences, programming for Infinitus is a geared towards an adult audience, and parents should be advised that some programming may contain mature themes and language.
Why can’t I register my friends or family when I register myself?
Each registrant must have a separate email address, so if the need arises you can create dummy emails but please keep in mind that each registrant will receive an email to this address with the individual confirmation number. You will need that number if changes to your registration need to be made.
Is the Ball included in regular registration?
Yes! There is no reason to purchase ball tickets separately if you are registering for the entire event. If you are purchasing a Single Day registration for Saturday or a Two Day registration, you must purchase an additional ticket for the ball.
Is the special park event at the Wizarding World of Harry Potter included in registration?
No. A separate ticket must be purchased for this event - it's called Night of a Thousand Wizards - and the ticket can only be purchased by Infinitus conference attendees. We have worked with Universal to develop a variety of ticket packages that are available at a discount from Universals at-the-gate prices.
Click here to view ticket packages
Can I register at the Basic level and upgrade later?
You can modify or upgrade your registration through June 23, 2010. If you change from a single-day registration to a Full Registration, you will be charged the difference between your paid balance and the new balance due on your selections; please contact firstname.lastname@example.org with any questions. You can also add
additional events until June 23, or add events that are not sold out at Infinitus itself, and, as long as you don't change your registration level (Single Day, Full, Merlin's Circle) you'll just be charged the cost of the event you're adding on.
Why does it cost a lot compared to Sci-Fi and Anime Cons?
We keep our costs as low as we can, but many cons don't offer the kinds of activities we do, including food. We're also a lot smaller than many cons. They can spread the cost of audio-visual equipment, guests, and overhead across much higher numbers of attendees.
I have a one-day registration. Can I add on a food event?
Yes, until any given event is sold out. If you have purchased a one-day registration for Friday and/or Saturday, you may purchase additional tickets to any food event occurring that same day, or to the Ball if you have a Saturday registration.
Can I purchase one-day registrations for more than one day?
Yes. If you wish, you can purchase one-day registrations for one or two days. One-day registrations do not include any food events scheduled that day or any event requiring an additional charge.
Do Presenters get a special rate?
We're unable to give Presenters a discounted rate, but their rate will not increase beyond the $180 base level. If you need an accepted presentation before you can register, in order to qualify for institutional reimbursement, please notify the Programming team when you submit your response to the CFP.
Will there be a discount for volunteers?
Yes. Those who volunteer 150 or more hours before July 10, 2010, or who volunteer 40 or more hours between July 10 and July 19, 2010, or an equivalent combination thereof, will be able to register at a discount of $30 off the then-current registration rate. Please see your volunteer leader for more details.
Is there a registration discount for additional members of the same family?
Regrettably, no. All family members must register individually and at the rate applicable to all conference attendees.
I have a large group that wants to attend together. Can we get a group rate?
Infinitus has no special group rate since our prices are already set at the minimum rate necessary to cover expenses for this event.
What if I register and can't attend?
You can cancel your registration within the Cvent registration system, or you can transfer your registration until June 15 if you or the transferee pay a $50 transfer processing fee.
If you take the cancellation approach, you may request a refund by sending an email to email@example.com . REFUND POLICY: There was a 10% cancellation fee for all canceled registration through February 28, 2010. Between March 1 and April 30, 2010, there was a 25% cancellation fee. Between May 1 and May 31, 2010, there is a 50% cancellation fee. No refunds will be made after June 1, 2010. You may consider purchasing travel insurance.
If you wish to transfer your registration to someone else, that is a negotiation between the two of you. We can process the change and switch the registration into their name if you email us by June 15, 2010, and if one of you pays the $50 transfer processing fee on or before that date. You can get instructions on the process by emailing firstname.lastname@example.org by June 10.
Do we have to register for Keynote Luncheons ahead of time?
Yes. There are a limited number of seats available for these special events, so registering for them early will guarantee you a spot.
Is it safe to give you my credit card information?
Yes, payments made through our registration system are processed by a secure server.Once the registration team is given your payment information, we do not have access to this information again and cannot pull it up. This is for your protection.
I have dietary restrictions. Will you have anything I can eat?
We have the ability to provide you with a kosher, celiac-friendly or allergen-free meal at our buffets but you must tell us ahead of time. When you register, you can indicate your dietary restrictions. If you need to make changes, you can edit your preferences until June 1, 2010. We have to confirm all meals to the hotel at that point. If you've requested a special meal, you must tell your server when you sit down at the meal so they can bring you the right meal. At our buffet meals, at least two dishes will be vegetarian; if you've requested a special meal at one of our buffets, other than the vegetarian/vegan meals, please inform the hotel staff.